Call Center

Division :  Customer Service
Location :  Phnom Penh

Job Requirement

  • Senior University Student in the field of Management or other related fields
  • Strong commitment toward the job
  • Good time Management
  • Initiative and good problem Solving
  • Good Customer relations management 

Job Description

  • Conduct Maintenance Reminder Call
  • Make Appointment Preparation
  • Monitor Appointment Control
  • Handle Customer Complaint
  • Conduct PSFU Complain
  • Call Campaign
  • Conduct customer Satisfaction Survey
  • Receive Call in Customer
  • Make daily appointment report & monthly report (FIR, CSI, 1K)
  • Update Service Car Coming & Customer Feedback
  • Increase Customer Retention through hearty service
  • Perform another tasks assign by Management 

How to apply

Interested candidates are requested to submit a Cover Letter and detailed CV stated position clearly with a current photo to the address below:

TOYOTA (CAMBODIA) CO, LTD.

Human Resource & General Affairs Division

Confederation de la Russie Blvd.,Sangkat Tuk Thla, Khan Sen Sok, Phnom Penh

Or E-mail:recruitment@toyota.com.kh Tel: 017 444 955 / 010 744 225

Only shortlisted & qualified candidates will be notified.  Resumes will be kept confidentially and non-returnable.